30th May 2018

What does CRM stand for?

What does CRM stand for? – It’s one of the most common questions we’re asked! We thought this blog would be a great way to explain the meaning and also the benefits of CRM systems in business. CRM stands for Customer Relationship Management and is a widely used piece of software for many types of business. From initial enquiry through to support and maintenance, CRM systems allow you to manage your most important assets, your customers. In short, a CRM is a repository for all of your customers, leads, prospects, suppliers and anyone else that you might need to contact. […]
15th February 2017
Act! CRM european Summit 2017 with Alphalogix

Act! CRM 2017 European Summit

What’s going on with Act! CRM this year   I recently attended the 2017 Act! summit in London with James McCarron our Executive Account Manager here at Alphalogix. The summit was extremely enlightening and gave us some great insights into the company’s plans for the coming year. CEO of Swiftpage John Oechsle (@hjoech) and COO Lorcan Malone (@lorcan_malone) were in attendance and gave a great Keynote. According to Capterra.com ‘s 2017 figures, Act! CRM is currently the third most popular CRM out there, trailing closely behind Zoho and Salesforce.com. We are encouraged to see these numbers but have always been aware that […]
13th October 2016

Act! v16 – End of Support announced

Act! v16 support is coming to an end. Act! v16 software supports ends on 31st March 2017, as recently announced by Swiftpage. In line with Swiftpage’s Support Obsolescence Policy after this date, no further Service Packs, Hotfixes, or compatibility updates will be delivered for Act! v16.x products. You will no longer be eligible to receive support for any issues encountered with your Act! v16.x products. Don’t put yourself at risk upgrade now! With this announcement there is some good news. For a limited time, Act! Pro v16 customers are eligible to save up to 25% to upgrade to the latest version of […]
4th August 2016

V18.2 – What is new in Act!?

V18.2 – What is new in Act!? Hot on the heels of  whole host of improvements with V18.1, the dev folks at Swiftpage have come up with even more goodies for us with Act! V18.2. Swiftpage have announced that Act! V18.2 is now available for desktop users.   The key feature of V18.2 is Act! Connect Link. The all new Act! Connect Link allows desktop users to create integrations between their CRM  and online applications. The Zapier platform allows Act! desktop users to quickly and easily set up connections between some of the big hitters in the industry. Such as: Outlook, Slack, […]