Sage 200 Support

Sage software technical support and help desk from the UK’s leading Sage 200 partner

Book your Consultation Request Pricing

Sage 200 Technical Support

As a leading Sage business partner in the UK, AlphaLogix provides Sage 200 support and technical help to a wide range of businesses. Our friendly support team of highly trained Sage specialists will help you with your current Sage 200 installation or assist you with any new projects for Sage.

We support all versions of Sage 200 for our clients, including Cloud, Standard, Sage 200 Professional, Extra Online and also older versions such as Sage MMS and Line 200. Our goal is to make sure you get the most out of your finance and accounting software investment.

“The support we receive from our Business Partner, AlphaLogix is invaluable. They’re always at the end of the phone ready to help with any of our requirements”– Angela Spreadbury, Director of Finance and Resources, SS Great Britain Trust, read the Sage 200 case study.

What is Sage 200 Support?

Sage 200 technical support enables you to receive expert technical advice from a team of certified Sage consultants. Support helps you to resolve technical problems and provides users with workarounds and advice so they can focus on their work.

Sage 200 Support Benefits

  • Speak directly to very experienced and certified Sage 200 consultants
  • Easily log support tickets by phone, email or online
  • Quickly resolve technical problems and issues
  • Get remote access support from our Sage 200 technical staff
  • Receive hints and tips and workarounds
  • Get updates on software enhancements and new releases
  • End user help and advice
Contact us on 0843 453 0103 or email us at hello@pinnacle-online.com to discuss Sage 200, or to organise a meeting, demo or personalised quote.

Looking for Sage 200 Support and Help?

If you are looking for an alternative Sage 200 support provider, we would love to talk to you.
Request a Call Back

Download the NEW Sage 200 Brochure in PDF format
Sage 200 Version Comparison Tool Download – Excel Format
Godminster Cheese Sage 200 Success Story Download
Sage 200 UK Price List – Sage 200 Standard vs Professional Pricing – PDF

Sage 200 - What is it used for?

AlphaLogix Sage 200 Support and Help Desk Team

AlphaLogix have a dedicated Sage 200 support team with over 25 years of experience. Our certified Sage specialists pride themselves in providing outstanding customer service and help desk support, with quick resolutions for your technical queries. You can always call upon us for expert help and guidance for Sage 200.

“AlphaLogix as our Sage 200 business partner have been professional and efficient in dealing with our needs and issues from the start. The software development work created by AlphaLogix has proved to be extremely helpful in the day to day running of our business.” – Dylan Harries I Director

“Great support and always helpful and friendly, nothing is ever too much to ask” – Sophia, Sage 200 Customer

We currently support a wide range of customers from many different industries and our Sage 200 support staff will ensure a swift diagnosis and resolution to your queries, and make sure there is minimal disruption to your business.

Sage 200 Support

Our helpful Sage 200 support team offers the following services:

  • Quick and easy access to our friendly team of Sage 200 help desk support experts by phone, email or online
  • Log tickets using our sophisticated ticket management system
  • Remote access support, we will log onto your system to help with troubleshooting issues
  • Quick resolutions to technical issues and help desk queries
  • Advice and workarounds
  • Sage 200 help guides
  • Our team provides useful hints and tips
  • Upgrades and updates to the latest versions
  • Updates on enhancements, product development, and upcoming new releases for Sage 200
  • Regular technical blogs and newsletters
Our technical support help-desk has a dedicated contact phone number to call us on, we always aim to get the problem fixed with you whilst you are on the phone, or you can log tickets online, chat online or email us for help. AlphaLogix supports Sage 200 clients across the UK, including the South East, South West, Midlands, London, Wales and the North West. Contact us on 0843 453 0103 or email us at hello@pinnacle-online.com to discuss Sage 200, or to organise a meeting, demo or personalised quote.

Frequently Asked Questions

Versions of Sage 200 no longer supported include Sage 200 Cloud which had its end of life in January 2023, also Sage 200 Extra is no longer supported where Sage announced its end-of-life in September 2022 and all updates, patches and legislative changes are withdrawn.

Yes, Sage 200 is still supported. The Sage 200 lifecycle supports the current version and two previous versions. As of now, the current version is 2024 R1. For comprehensive information about version support, refer to the Sage 200 Lifecycle Policy.

Sage 200 Product Overview - Key Features

What are the Sage 200 Support Costs?

The support costs are dependent on which package you decide to choose, this also depends on the number of Sage 200 users you have and the version you currently have installed, we also provide help with Manufacturing sites. We offer a number of different service level agreements and bespoke support packages, but we are happy to be flexible around your requirements as we do not believe in a one size fits all policy. We have experience in supporting all operating systems and versions from the very first version of Sage 200 (version 4) to the very latest release. We also support and upgrade Sage 200 versions that are no longer supported by Sage, even MMS, see the latest End of Support Policy from Sage. Our costs are competitive and provide great added value for your business, in return the AlphaLogix support team provides an unparalleled level of assistance for your Sage 200 installation. AlphaLogix have also helped many companies migrate from Sage 50 to Sage 200. Contact us on 0843 453 0103 or email us at hello@pinnacle-online.com to discuss Sage 200, or to organise a meeting, demo or personalised quote.

Upgrade from Sage 50 to Sage 200

Sage 200 Support Services

On top of our technical help desk and support services we also provide a range of other Sage 200 professional services to help you with your implementation and day to day running of your finance software. Our dedicated accounting experts are committed to ensuring you get the most from your software investment and we offer the following services: Contact us on 0843 453 0103 or email us at hello@pinnacle-online.com to discuss Sage 200, or to organise a meeting, demo or personalised quote.

What do our customers say?

  The support we receive from our Business Partner, AlphaLogix is invaluable  
Angela Spreadbury
  AlphaLogix as our Sage 200 business partner have been professional and efficient in dealing with our needs and issues from the start  
Dylan Harries
  Sage 200 gives you a fantastic view of what’s happening in real time, so your business can become even more efficient and streamlined  
Lucinda Stokes
  Good, fast response to our queries with Alphalogix  
Fiona Thomas

Sage 200 Overview

Why Choose AlphaLogix’s Sage 200 Support?

Our support team prides itself in offering friendly, responsive and knowledgeable guidance to resolve your queries or technical problems quickly and efficiently. All of our Sage 200 consultants are certified by Sage and are passionate about helping customers, you can always trust them to help you get the most out of your Sage 200 software. Our offices and consultants are spread across London, South East, Wales, Midlands, Manchester, North West and the South West so we provide excellent local support in these areas, we also have clients throughout other regions of the UK. We also provide consultancy and training for , Sage 200 Standard, Sage 200 Professional, Sage 200 Online, MMS and Line 200 ERP and Line 100. We also have a team of Sage 50 and Sage Payroll support consultants who will help to quickly resolve any issues or questions you have as part of our Sage 50 support packages. Contact us on 0843 453 0103 or email us at hello@pinnacle-online.com to discuss Sage 200, or to organise a meeting, demo or personalised quote.

Looking for Sage 200 Support and Help?

If you are looking for an alternative Sage 200 support provider, we would love to talk to you.
Request a Call Back

Related Information

Sage Blog
Sage 200