Our CRM solutions provide a cost-effective, sophisticated communication and management system for internal business processes as well as external customer relationship management, increasing business efficiency to drive your business forward. From our suite of best-of-breed CRM products: Infor, Microsoft, Sage and Act! AlphaLogix strives to ensure the right CRM system is implemented properly to suit your business needs, to give your company that competitive edge. Knowledge is power, the tool is the software. Read more...
Infor CRM (Formerly Sales Logix CRM) is specifically designed for small to medium-sized businesses and divisions of large corporate organisations, Infor CRM allows you to acquire, retain and develop profitable customer relationships.
Microsoft Dynamics CRM provides you with a complete view of customer interactions, all with seamless integration to Outlook and Microsoft Office.
Sage CRM links together your Sales, Marketing and Customer Care departments within one system.
Act! CRM is affordable and easy to use, Act! is popular with small to medium sized businesses and has nearly 3 million users world-wide.
What is CRM
Customer Relationship Management is a business strategy used to manage and analyse customer interactions throughout the entire customer life-cycle. The goal is to improve business relationships, increase customer retention and drive sales growth. By monitoring the history of customer interactions from calls and emails to meetings and marketing, CRM software helps to analyse, forecast, organise and automate your business processes.
CRM software will give you and your team a 360º view of your business as it stores and makes available information on every lead, service request, communication and document. A well implemented CRM system will provide insight into all stages of your customer relationships, minimising administration and maximising productivity.
Our Approach
Based in south wales and the South West - AlphaLogix's approach to customer relationship management solutions sets us apart in the market. We don't try to force your businesses into a system that doesn't fit and we take the time to discover which CRM solution is right for you. With unparalleled experience in dealing with numerous businesses from all market sectors, AlphaLogix has the expertise to deliver flexible CRM systems with bespoke functionality, to maximise the system’s potential to boost your company’s productivity.
We offer out of the box or customised CRM solutions from four of the major players in today’s market: Microsoft, Sage, Infor and Swiftpage, you have the freedom to choose or be advised on the customer relationship management solution that’s right for you with flexible deployment options, comprehensive training and on-going support all available from AlphaLogix.