What is AlphaSMS?
AlphaSMS- Send text messages from your CRM and Accounts Software
AlphaSMS is a simple-to-use add-on which allows you to send bulk or individual text messages from your CRM system.
The CRM integration enables auto-population of SMS messages, quick communication with off-site work force and customers.
Our audit trail provides full insight into your SMS history from your CRM system.
AlphaSMS keeps a full audit trail of all messages sent. When the CRM sends an SMS, it creates a history in the Notes/History or Communication area of your CRM. For Accounts packages, this history will be stored as a Communication or Memo.
With a single click, you can send an SMS to which ever contact you’re currently in. This can be used for contacting your mobile workforce, internal staff, and customer communications.
A button next to the mobile number named “Send SMS” is added to each contact within your software. Click this to open up a free text box. Enter your message, click “send” and you’re done.
The bulk messaging function is particularly useful for marketing campaigns and SMS reminders since it works along-side the groups you’ve created in your CRM. Select the members from your group – right click on the mouse, which will give you an option to “Send SMS”. Selecting this option opens up a free text box. Enter your message, click “send” and you’re done.
Our SMS Portal integrates with your CRM to show you details of all messages that have been sent. This function can help you boost the effectiveness of your communications with meaningful reports.The SMS Portal provides you with all of the information you need including; Message Recipient, Message Sender, Date and Time, Mobile Number the message was sent to and status e.g. Delivered.
The Auto-populate option allows you to automatically populate test messages from the information in your CRM. Once you define the parameters of your messages, we can customise the software to automate the process. Contact us for a quote.
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