Act! system requirements


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If you require any assistance with Act! Support or IT infrastructure AlphaLogix are Act! Hosted Partners, Act! Developers and Act! Silver Status Consultants, Accredited by Swiftpage, with many years of experience in all versions of Act! Please contact us on 0845 259 3141 or email info@alphalogix.co.uk

In addition to the Swiftpage specifications as listed below, AlphaLogix would also recommend that when Act! is being used in a multi user environment the database should be hosted on a server that (a) Meets the minimum spec and (b) Is running on SAS hard drives not SATA hard drives.

The following System Requirements are as advised by Swiftpage:

All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment Act! Pro is designed to work with up to 10 users. Customer registration and activation are required. Your system must meet the minimum requirements to be eligible for technical support.

To view system requirements, select your product:

Act! Pro v18
System Requirements 2 GB available hard disk space (4 GB if product is downloaded) SVGA (1024×768) or higher resolution monitor Internet connection 1 GB system memory 1.8 GHz processor
Works With Microsoft® Office 2007, 2010, 2013 (32-bit version only) and 2016 (Latest Service Packs Recommended) Lotus Notes® 8.0 and 8.5 Internet Mail SMTP/POP3 Microsoft Internet Explorer® 11.0.11
Supported Operating Systems Windows® XP2 SP3 (32-bit only) Windows Vista®3 SP2 (32-bit and 64-bit) Windows Server 20084 SP2 (32-bit and 64-bit) Windows Server 20084 R2 (64-bit) Windows Server 2011 SBS5 (64-bit) Windows Server 2012 (64-bit) Windows 7 SP1 (32-bit and 64-bit) Windows 8 (32-bit and 64-bit) Windows 8 Pro (32-bit and 64-bit) Windows 8 Enterprise (32-bit and 64-bit) Windows 10 (32-bit and 64-bit)
Database Server: Act! Pro uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.
  • 1. Compatibility Mode is no longer required or recommended. 2. Windows XP Professional limits the number of concurrent network connections to 10 (Home Edition limits concurrent connections to 5). Only for upgrades, not clean install. 3. Windows Vista limits the number of concurrent network connections to 10 (Home Basic and Home Premium Editions limit concurrent connections to 5). Only for upgrades, not clean install. 4. “Core Server Installation” of Windows Server 2008 is not supported. 5. Only for upgrades, not clean install.
  • Act! Premium v18

    All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment, Act! Pro is designed to work with up to 10 users and Act! Premium is designed to work with more than 10 users. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.

    Act! Premium v18 (access via Windows®)
    System Requirements 2 GB available hard disk space (4 GB if product is downloaded) SVGA (1024×768) or higher resolution monitor Internet connection 1 GB system memory 1.8 GHz processor
    Works With Microsoft® Office 2007, 2010, 2013 (32-bit version only) and 2016 (Latest Service Packs Recommended) Lotus Notes® 8.0 and 8.5 Internet Mail SMTP/POP3 Microsoft Internet Explorer® 11.0.11
    Supported Operating Systems Windows® XP2 SP3 (32-bit only) Windows Vista®3 SP2 (32-bit and 64-bit) Windows Server® 2003 SP2 (32-bit and 64-bit) Windows Server 20084 SP2 (32-bit and 64-bit) Windows Server 20084 R2 (64-bit) Windows Server 2011 SBS (64-bit) Windows Server 2012 (64-bit) Windows 7 SP1 (32-bit and 64-bit) Windows 8 (32-bit and 64-bit) Windows 8 Pro (32-bit and 64-bit) Windows 8 Enterprise (32-bit and 64-bit) Windows 10 (32-bit and 64-bit)
    Database Server: Act! Premium uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.
    Act! Premium v18 (access via web or mobile)5
    Server System Requirements Network Interface Card 2 GB available hard disk space (4 GB if product is downloaded) SVGA (1024×768) or higher resolution monitor Internet connection 1 GB system memory 1.8 GHz processor
    Supported Operating Systems Windows Vista®3 SP2 Business and Ultimate (32-bit and 64-bit) Windows Server® 20036 SP2 (32-bit and 64-bit) Windows Server 20084 SP2 (32-bit and 64-bit) Windows Server 20084 R2 (64-bit) Windows Server 2011 SBS6 (64-bit) Windows Server 2012 (64-bit) Windows 7 SP1 Professional, Enterprise, and Ultimate (32-bit and 64-bit) Windows 8 Pro (32-bit and 64-bit) Windows 8 Enterprise (32-bit and 64-bit)
    Database Server Act! Premium uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.
    Supported Browsers Microsoft Internet Explorer® 11.0.11 Firefox® 3.6 Chrome Browser for Windows v44.0
    Supported Office Integrations Microsoft® Outlook® 2007, 2010, 2013, 2016 (32-bit version only) (Latest Service Packs Recommended) Microsoft Word 2007, 2010, and 2013 (required for integration features only) (Latest Service Packs Recommended) .NET 4.0 (required for integration features only)
    Mobile Client System Requirements Safari® for iPad® and iOS 8 and iOS 9 Safari® for iPhone® and iOS8 and iOS 9 Internet Access
    SQL Server Edition Recommendations

    SQL Express limits CPU cores/sockets, memory used by SQL and the size of your data file to 10GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 2GB in size. Individual performance may vary based on actual database size, hardware variations, and product usage.

    1. Compatibility Mode is no longer required or recommended. 2. Windows XP Professional limits the number of concurrent network connections to 10 (Home Edition limits concurrent connections to 5). Only for upgrades, not clean install. 3. Windows Vista limits the number of concurrent network connections to 10 (Home Basic and Home Premium Editions limit concurrent connections to 5). Only for upgrades, not clean install. 4. "Core Server Installation" of Windows Server 2008 is not supported. 5. IIS needs to be enabled. 6. Only for upgrades, not clean install.